COVID-19 / Full performance starting from 05/11/20
On March 17, 2020, we brought into effect the BiCA BCP (Business Continuity Plan) for our operations in Switzerland. This ensures that we will be able to continue our business activities as optimally as possible even in the event of part of our workforce being affected and/or unable to work due to COVID-19. A key measure of our BCP is therefore to separate our employees to the best of our abilities, even if this means homeworking or reduced working hours.
The continuation of business activities was never in any danger at our subsidiary CiRRUSOFT, Inc. in Palo Alto, California, USA, nor at our technology partners in Denmark, Sweden, Poland and Austria as all services, particularly software development, can be provided by employees working from home in accordance with the law. This arrangement has only little effect on our productivity and will remain in place as long as decreed by the national authorities.
In Switzerland, the government measures will be lifted in three phases. The first phase, which has been in effect since April 27, 2020, has already led to a marked increase in the need for mobility. As a system-relevant service provider, we plan to meet this need by making our full range of services available again to you, dear customer, in the second phase starting on May 11, 2020.
It goes without saying that all of our employees will comply with all of the compulsory hygiene and protection measures. Should it be impossible to full maintain social distancing during local activities, such as in active cash register zones, we will stop the work and ask you / your team to temporarily wear face masks. We will issue you with disposable masks for this purpose.
The provision of all services will incur great expense. It therefore is a balancing act between availability whilst protecting the health of all involved and not knowing how willing our (potential) customers will be to invest in the future. We want to do our bit in this regard as well and will be providing you with support in the form of a discount of 5 percent, or a maximum of CHF 50,000.00 (all amounts excluding VAT), on future offers / orders of CHF 20,000.00 and above. This promotion expires on June 30, 2020 and is available once to every business partner.